Shipping Policy

At ILIRU, we take great care in packaging our handcrafted Wood Coaster Inlaids in secure, protective materials to ensure they arrive at your doorstep in perfect condition.

Order Processing & Handling

Order Cut-Off Time: 12:00 AM (CET - Central European Time)
Handling Time: 3 business days (Processed Monday – Friday)
Weekend Policy: Orders placed after 12:00 AM on Friday or over the weekend will begin processing on the following Monday.

Shipping Rates & Transit Times

We are proud to offer Free Shipping on all international orders.

Destination	Estimated Transit Time (Business Days)	Shipping Cost
Luxembourg	5 – 9 days	Free
Germany	5 – 9 days	Free
United Kingdom	5 – 9 days	Free
United States	7 – 12 days	Free
Canada	7 – 12 days	Free
Australia	7 – 14 days	Free

Payment Methods

All orders are securely processed online through Shopify Payments.

Tracking Your Order

All parcels are dispatched using tracked shipping services. As soon as your order is handed over to the courier, you will receive a shipping confirmation email containing your tracking link so you can follow your delivery progress in real-time.

Address Accuracy

Please double-check your shipping address during checkout. ILIRU is not responsible for failed deliveries or packages delivered to incorrect locations due to inaccuracies in the provided shipping details.

Contact Us

If you have any questions regarding your delivery, tracking details, or order status, please reach out to our team: